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Miles to Memories - Miles, Points & Travel

Sep 5, 2019

Episode Description

In Episode 4 of the Miles to Memories podcast we discuss the most useless cards we carry and why we still hold onto them. We take a deep dive into retention calls: how to do them, what to say and why they are important.  We wrap up the episode discussing the amazing Delta vacations offer  (expires Friday 9/6) plus some quick hit deals & of course outtakes! 

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This episode is sponsored by Travel Freely, the MtM recommended tool for tracking & organizing credit cards.


Episode Notes

0:00 - What we've been up to: Hanging out in Northern Michigan, adjusting Hong Kong travel, and upcoming conferences

6:23 - Upcoming Miles to Memories meetups
7:24 - Retention calls: What are they, what are best practices, and tips and tricks (Citi Retention strategy guide)
20:28 - Break
23:29 - Our most useless/least used credit cards in our collections 
30:20 - How we handled the Delta Vacations Deal (still good until Friday, September 6th!) 
42:03 - Quick hits: Chase adds Emirates, Fee Free Visa Gift Cards at Staples, Priority Pass price increases, and British Airways Visa surcharge rebates

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Music: Rewind by Jay Someday | Music promoted by Creative Commons Attribution 3.0 Unported License